Return / Exchange / Replacement Policy
Returns on catalog items can be made only within 30 days of shipment for refund, no exceptions. Special orders not listed in this catalog or on the website are not returnable or refundable. Sale items are not returnable or refundable. All refunds are for merchandise only, shipping charges are non-refundable.
In the event a customer receives the wrong or defective merchandise a replacement will be issued to the customer at no cost. The original item(s) must be returned to our warehouse within 14 days to complete the transaction. If merchandise is not received within 14 days, the customer’s account will be placed on hold until either merchandise or payment is received.
Please contact a customer service representative at 888-222-5555 for return instructions.
Ship All Returns to: