SITE FEATURES

All transactions at On Stage Dancewear that transmit credit card information are protected via SSL encryption. What this means is that your credit card information is scrambled while being transmitted from your computer to our server.

This site is protected by Trustwave’s Trusted Commerce program

Please visit our customer account pageand login using your user id and password.

This site uses cookies to track your shopping cart. If you have cookies turned off in your browser or you are refusing to accept cookies when asked by your browser this situation will occur. To solve this please either turn cookies on in your browser or accept them when requested. To find out how to change your cookie settings please consult the help button in your browser.

Customer account page and login using your user id and password.

You can read our privacy statement by clicking here.

CUSTOMER SERVICE QUESTIONS

Most Orders take 1-2 Business days to process and leave our warehouse. The actual shipping time will depend on the shipping method that you choose at the time of checkout. If your order is a rush order, and time is of the essense, please contact us at (212) 725-1174 to confirm the shipping date.

At this time we suggest that our resale accounts continue to call their orders in and not order via the site so that their sales tax exemption status can be verified.

To view our return policy click here.

We are a United States based company, all of our transactions are conducted in US Dollars.

Please be aware that if you wish to cancel or change your order every effort will be made to attempt this, however your order may have already been shipped. If you wish to attempt to cancel or change your order please contact customer service immediately. If your order has shipped we will not be able to change or cancel it. If that is the case please refer to our Terms & Conditions and follow our refund/return policy.

We are located in New York City, therefore we charge the applicable New York sales tax ONLY to orders that are shipped to New York addresses. All other orders are NOT charged sales tax.

Yes. In New York our retail store is located at 197 Madison Ave (bet 34 & 35 St) New York, NY. 10016.

At this time we only accept credit cards (VISA, Mastercard, Discover or American Express) to pay for online orders. If you wish to pay via COD or cashiers check please place your order by calling 1-866-725-1174 M-F 9am-7pm, Sat. 12pm-6pm EST.

HAVE ANY QUESTIONS WE DIDN’T ANSWER? SUBMIT YOUR QUESTIONS NOW!

Contact Us